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Lotus Notes FAQ's

How do I change my Lotus Notes password?

  1. From you Lotus Notes Client; choose File - Security - User Security.
  2. Click Security Basics, and then click Change Password under Your Login and Password Settings.
  3. In the Change Password dialog box, enter a new password in the "Enter new password" field, and then enter it again in the Re-enter new passwordfield.
  4. Click OK.

Tip: Since your password is stored in your User ID, don't forget to update your backup copies of your User ID with your new password.


Whats the best way to deal with Spam?

CSN recommends the use of spamJam for Lotus Notes. spamJam allows you to browse your email without having to sift through useless messages. You can configure spamJam to place intercepted messages in folders within their mail file or in a separate database. You can restore messages on your own without having to bother a mail administrator.

In short, you can stop wrestling with your inbox and get to work.

Contact our CSN Helpdesk to request spamJam installed on your machine.


What is Sametime?
  1. Sametime is a communication program that enables real-time chat sessions and online meetings with collaborative screen, and file sharing.
  2. For additional information about how CSN uses Sametime, contact the CSN Helpdesk.

How do I set my "out of Office" mail message?
  1. Open your mail database and choose Actions - Tools - Out of Office.
  2. On the Dates tab, specify the dates on which you are leaving and returning. The out-of-office agent responds to incoming mail for all the days you specify, no matter how far in advance you enable the agent.
  3. Click Enable. Notes runs the out-of-office agent until you disable it.

How do I create mail folders?
  1. From the menu, choose Folder - Create Folder.
  2. enter a name, and click OK.
How do I create mail sub-folders?
  1. To create a sub-folder, click on Folder - Create Folder.
  2. Click on the Advanced button.
  3. Click on the folder where you wish to create a sub-folder.
  4. In the Folder name field type in the name of your sub folder.
  5. Click on OK.







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